On-site tech support in the Five Lakes region

Computer support, Wi-Fi & printer.
Patiently set up at your home.

Technology should just work: Whether computer & PC help, smartphone, printer or stable Wi-Fi – Rat & Tat Fünfseenland helps directly on-site at your home in Seefeld, Starnberg, Herrsching and surrounding areas.

Personal & On-Site

Your benefits at a glance

  • ✓
    Help directly at your home

    No dismantling, no packing up – I come to you throughout the Five Lakes region.

  • ✓
    Patient & jargon-free

    I explain in understandable terms and practice together at your own pace.

  • ✓
    Transparent & fair

    Clear billing based on time. No contracts, no hidden subscriptions.

My on-site help for computer, Wi-Fi, printer & smartphone

Personal computer support and tech assistance directly at your home in the Five Lakes region. Clearly explained, practiced at your own pace, and with transparent pricing.

Smartphone & Tablet

New phone, WhatsApp, photos & secure data transfer
New smartphone, WhatsApp or photos? I get you ready for everyday digital life step by step.
  • ✓ Setup of new smartphones & tablets (iPhone, Android, senior phones)
  • ✓ Secure data transfer: Transfer contacts, photos & messages from your old device
  • ✓ Set up WhatsApp: Voice messages, phone & video calls, receiving photos from family and grandchildren
  • ✓ Adjust font size, comfortably explain TV mediatheques & useful everyday apps
Ask a question about Smartphone & Tablet →

Wi-Fi & Internet

Router setup, stable Wi-Fi throughout the house & Smart TV
Internet down or Wi-Fi doesn't reach every room? I ensure solid, reliable connections.
  • ✓ Connect & configure routers (Fritz!Box, Speedport, Vodafone, fiber optic & DSL)
  • ✓ Improve Wi-Fi coverage across the home: Set up repeaters for all floors & terrace
  • ✓ Connect Smart TV to the internet: Easily use TV mediatheques (ARD/ZDF) & streaming services
  • ✓ Clarification and support with connection outages or confusing letters from your internet provider
Ask a question about Wi-Fi & Internet →

Printer, PC & Laptop

Printer offline, clean up sluggish computers & Windows/Mac help
Printer refusing to work or computer agonizingly slow? I get your technology running smoothly again.
  • ✓ Set up printers & scanners via Wi-Fi or cable – so printing works reliably every time
  • ✓ First aid for slow computers: Clean-up, remove annoying pop-ups & speed bottlenecks
  • ✓ Security & prevention: Set up automatic data backups & essential system updates
  • ✓ Support for all common systems: Windows 10/11, Apple Mac, iPad & laptops
Ask a question about Printer & PC →

Digital & Administrative Help

Citizen portals, online forms, emails & secure passwords
Online paperwork, email inbox or accounts: I keep track and assist you discreetly.
  • ✓ Complete online forms together, navigate citizen service portals & handle digital applications
  • ✓ Clean up your email inbox, retrieve lost emails & reliably identify spam / phishing messages
  • ✓ Untangle password chaos: Clear, structured and secure organisation of your login credentials
  • ✓ Honest, independent advice before buying new hardware – so you only get what you really need
Ask a question about digital help →

Artificial Intelligence (AI) & ChatGPT

Practical daily assistance, clear explanation & fraud protection
What can AI actually do and how does it benefit me? I show you ChatGPT & co. in simple terms, without jargon and without hype.
  • ✓ Practical everyday help: Draft letters to authorities/landlords, write birthday greetings & summarize long texts
  • ✓ Creative assistant: Recipe ideas from fridge leftovers, plan day trips & translate foreign languages
  • ✓ Security & data privacy: What is safe to enter and how to keep your personal data protected
  • ✓ Protection against AI scams: Spot fake emails, voice cloning on the phone & AI-driven fraud attempts
Ask a question about AI & ChatGPT →

Personal 1:1 Training & Coaching

Patient learning on your own device – at your pace directly at home
Want to feel truly confident using your smartphone or computer? I practice calmly directly on your own devices.
  • ✓ Zero rush: I repeat every step together until you feel genuinely comfortable and secure
  • ✓ Smartphone & tablet coaching: WhatsApp, organising & sharing photos, booking train tickets & appointments online
  • ✓ PC & laptop for beginners: Clean file structure, safe web browsing & stress-free online shopping
  • ✓ Custom step-by-step notes: If desired, I write down key steps as handwritten cheat sheets to keep
Ask a question about 1:1 training →

Need a hand with something entirely different?

If grocery shopping, an errand, or accompaniment to an appointment is getting difficult for you right now: Just let me know. I am happy to help with that too – friendly, dependable, and uncomplicated.

Around the five lakes

My home base is Hechendorf on Lake Pilsensee – and I am personally on-site wherever the five lakes call home:

Ammersee
Starnberger See
Pilsensee My Home Base
Wörthsee
Weßlinger See

Towns & municipalities in my service area:

Seefeld Herrsching Breitbrunn Widdersberg Wörthsee Steinebach Walchstadt Inning Buch Bachern Schlagenhofen Weßling Andechs Frieding Starnberg Tutzing Dießen Feldafing Pöcking Berg

Your location isn't listed or located nearby? Just ask without obligation – I will tell you right away whether and how quickly I can visit you.

Frequently Asked Questions about my on-site tech & computer support

Do you also come to my home?

Yes. I travel to my customers throughout the entire Fünfseenland region – my starting point is Hechendorf am Pilsensee. I will briefly discuss the distance with you by phone or email.

I am not very tech-savvy. Is that a problem?

No, quite the opposite. I proceed step by step, explain in simple everyday terms, and practice with you until everything runs smoothly. I translate technical jargon.

Do you also help with older smartphones or simple devices?

Yes. Older smartphones, tablets, basic mobile phones, and all common computers: I set up what is needed and optimize what is already there – without you having to buy expensive new technology.

How much does an appointment cost?

Billing is transparent and based on time. Before the appointment, you will receive a clear estimate of what the solution will likely cost – so there are no surprises at the end.

What if the fault lies with the device itself?

Then I tell you honestly what the case is: what you can do next yourself, what solution makes economic sense, and where to go if a workshop repair is needed. You only pay for the time spent on-site.

Do you also help when the printer refuses to print or shows „Printer is offline“?

Yes, exactly these connection issues between printer, Wi-Fi, and computer are what I resolve directly at your home. I configure printers and scanners reliably over wireless or cable so you can print smoothly again.

Do you also set up new smartphones or tablets for seniors?

With pleasure. Whether Android phone, iPhone, or iPad – often a gift from family or children: I transfer all contacts and photos from the old device, configure clear, readable font and icon sizes, set up WhatsApp, and explain how to use it patiently step by step.

Christoph Walter – Rat & Tat Fünfseenland
Personal & On-Site
Your Contact Person

Hello, I'm Christoph Walter.

Family father from Hechendorf, in IT for 25 years – and dedicated with all my heart to helping you in the Five Lakes region.

Back in my school days, I was already building and repairing PCs from the ground up in a small computer shop. Today, I know typical tech hurdles not only from my professional career, but very closely from my own parents' everyday lives: When the printer goes on strike, the smartphone gets cluttered, or a router update knocks out the whole house.

As a father and active volunteer firefighter with the Freiwillige Feuerwehr, reliability, honesty, and helpfulness are a matter of the heart to me. With me, you don't get changing service technicians or technical jargon, but patient, friendly support right at your kitchen table.

25 years IT experience From hardware repair to fiber optics
Community spirit Active in the volunteer fire department & rooted locally
Patient guidance Explained just like I would for my own parents

I am here for you

Feel free to call me or send me a message. I usually get back to you within one business day.

Your request remains confidential – I do not share any data.